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Home/Terms of Service

Terms of Service

Last updated: August 2026

On This Page

  1. Acceptance of Terms
  2. Products & Descriptions
  3. Health Disclaimer
  4. Orders & Payment
  5. Shipping & Delivery
  6. Returns & Refunds
  7. User Conduct
  8. Intellectual Property
  9. Limitation of Liability
  10. Governing Law
  11. Changes to Terms
  12. Contact Us

These Terms of Service (“Terms”) govern your access to and use of the NAWAB website and your purchase of any products from us. By placing an order or otherwise using this website, you agree to be bound by these Terms. Please read them carefully before ordering.

1. Acceptance of Terms

By accessing or using our website, browsing our products, or placing an order, you confirm that you are at least 18 years old (or are ordering with the involvement of a parent or guardian) and that you accept these Terms in full. If you do not agree with any part of these Terms, please do not use this website.

2. Products & Product Descriptions

We aim to describe our products — including NAWAB Premium Ispaghol Chilka in its various pack sizes (250g, 500g, 750g, 1kg) and combo packs — as accurately as possible, including size, weight, and pricing. Minor variations in product appearance or packaging batch-to-batch may occur and do not constitute a defect. We reserve the right to modify, discontinue, or update any product, pricing, or pack size at any time without prior notice.

3. Health & Supplement Disclaimer

Please read before useNAWAB Ispaghol Chilka is a natural dietary fiber product (psyllium husk). It is not a medicine and is not intended to diagnose, treat, cure, or prevent any disease or medical condition. Any general wellness information on this website describes traditional, everyday use of psyllium husk as a dietary fiber and should not be read as a medical claim or professional health advice.

Before adding any new product to your daily routine — especially if you are pregnant, nursing, taking medication, or have an existing digestive or medical condition — please consult a qualified healthcare provider. As with any fiber supplement, it is important to drink adequate water when using this product.

4. Orders & Payment

When you place an order, you are making an offer to purchase the selected product(s) at the listed price. We reserve the right to accept or decline any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

We currently accept the following payment methods:

  • Cash on Delivery (COD) — available nationwide across Pakistan
  • Prepaid checkout — where available, processed securely by our payment partner

5. Shipping & Delivery

We ship across Pakistan. Estimated delivery timelines are provided as a general guide and may vary depending on your location, courier availability, and other factors outside our control. Please ensure the delivery address and contact number provided at checkout are accurate.

6. Returns, Exchanges & Refunds

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery via our Contact page, email, or WhatsApp, along with your order details and photos of the issue.

For hygiene and safety reasons, opened food and supplement products can only be returned if they are defective, damaged, or incorrect.

7. User Conduct

When using our website, you agree not to:

  • Provide false, misleading, or fraudulent information when placing an order or contacting us
  • Use the website for any unlawful purpose or in violation of any applicable law
  • Attempt to interfere with, disrupt, or gain unauthorized access to our website, systems, or data
  • Use automated systems (bots, scrapers) to access the website without our prior written permission

8. Intellectual Property

All content on this website — including the NAWAB name, logo, product photography, graphics, text, and design — is the property of NAWAB or its licensors and is protected by applicable intellectual property laws.

9. Limitation of Liability

To the fullest extent permitted by law, NAWAB shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or our products. Our total liability for any claim relating to a purchase is limited to the amount you paid for the relevant product.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.

11. Changes to These Terms

We may revise these Terms from time to time. Changes will be posted on this page with an updated date.

12. Contact Us

If you have questions about these Terms, reach out to us:

  • Email: nawabispaghol@gmail.com
  • Phone: 0330-6491848
  • WhatsApp: Chat with us
  • Contact form: Contact Page
♛NAWAB

Premium, hygienically packed Ispaghol Chilka — a natural wellness ritual trusted by families across Pakistan.

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